A: Our saunas and service are superior in every way to what you will find in the marketplace. We are the sauna consultant experts! We are committed to making sure you are 100% satisfied at every level during and after your sauna purchase. Our business is based on referrals; you will be taken care of! Our warranty is lifetime on the cabinet and carbon heaters, 3 years on the power pack, control unit, control panels and lighting. Plus 1 year warranty on the Radio/MP3/CD player or MP3 input and speakers. Even with our low prices, we offer the best warranty in the industry.